Formation Vente – Techniques et relation client
About This Course
Développez vos compétences en vente et relation client pour renforcer votre performance commerciale. Cette formation vous enseigne les techniques de prospection, d’écoute active, d’argumentation et de négociation. Vous apprendrez à mieux comprendre vos clients, à adapter votre discours et à conclure efficacement vos ventes.
Grâce à des exercices pratiques et des mises en situation, vous gagnerez en confiance et en impact.
Proposée en présentiel, distanciel ou e-learning, cette formation éligible au CPF vous permet de développer une posture commerciale efficace, orientée satisfaction client et fidélisation durable.
Learning Objectives
Negotiate effectively and fairly to make 1000s more than they would otherwise
Be confident in starting and finishing a negotiation
Use smart tactics to increase their bargaining power
Develop mental and emotional strength to keep pushing until they get a great price
Use negotiating skills in both personal and professional situations
Bargain over everything from huge corporate deals, to flea market haggles
Combat common techniques to ensure their profit isn't diminished without them noticing
Requirements
- There are no software or materials needed
- You'll be equipped with confidence and skills during this course, so simply need a willingness to learn
- Have some examples in mind of areas you'd like to negotiate over
Target Audience
- Those looking to get great prices both buying and selling
- People wanting to improve their confidence in negotiating, or hone existing skills
- Both beginners and experts - this course has lots of little known techniques included
- Anyone wanting to be richer in their personal and professional life
Curriculum
5 Lessons2h 20m
Planning
Introduction
Internal vs External Factors
Opening Offers
Tactics
Your Instructors
Camillos
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Free
Free
-15%
-12%
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